soft skills

Part of developing and growing a business is about developing and growing your people, after all it is they who will make a all the difference in the success of your business by the way they interact with each other and your customers.

We offer a full range of vocational courses from the following list:

Contact us for more details on any of these:

Communication

• Assertive Communication
• Complaint Handling & Difficult Calls
• Creating & Delivering Magical Presentations
• Instructional Techniques
• Making Magical Presentations
• Presentation Skills
• Handling Abusive People on the Telephone

Management & Leadership

• Disciplinary Skills
• ILM Introduction to Management
• Managers as Developers
• Management Skills
• Motivation & Influence
• Understanding Your People
• Strategic Planning
• Negotiating to Win - Win
• Motivating & Developing Your Team
• Managing Change
• Making Meetings Work
• Leadership & Motivation
• Introduction to Supervision
• Finding & Keeping High Quality People
• Facilitation Skills
• Driving Teams
• Coaching
• Behavioural Management & Teams
• Appraisal Skills

Sales

• Effective Selling Increasing Business Incomes
• Professional Selling
• Sales Marketing Management
• Selling Value
• Telesales Results
• Winning Champagne Business
• Writing Proposal Outlines
• Sales Presentations
• Sales Business Management
• How to Win Business With Large Organizations
• Customer Care

Team Building

• Facilitation Skills for Trainers
• Group Training Skills
• Influencing & Directing Teams

Personal Effectiveness

• NLP Introduction
• Organizing Yourself to Maximize Your Results
• Positive Time Skills